Privacy Policy

1. Introduction

Livingi Labz ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at livingiLabz.com or use any of our services.

2. Information We Collect

We may collect the following types of information:

• Personal information — name, email address, phone number, company name, and message content submitted through our contact and consultation forms.
• Newsletter subscriptions — email addresses voluntarily provided to receive our updates.
• Usage data — pages visited, time spent, browser type, device information, and IP address collected automatically through standard web analytics.

3. How We Use Your Information

• To respond to your enquiries and consultation requests.
• To send newsletters and product updates you have opted into.
• To improve our website, products, and services.
• To comply with legal obligations.

4. Data Storage & Security

We implement commercially reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Data submitted through forms on this website is stored securely and is only accessible to authorised personnel.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share data only in the following circumstances:

• With service providers who assist us in operating our website and services.
• When required by law, regulation, or legal process.
• To protect the rights, property, or safety of Livingi Labz, our users, or others.

6. Cookies

Our website may use cookies and similar technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Essential cookies required for site functionality (such as theme preference) are stored locally on your device.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your personal data.
• Withdraw consent for marketing communications at any time.
• Lodge a complaint with a relevant data protection authority.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Livingi Labz
Innovation Hub, Lusaka, Zambia
hello@livingiLabz.com